CIO Digital Transformation Summit - US East | March 25-27, 2018 | Miami, FL, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Sunday, March 25, 2018 - CIO Digital Transformation Summit - US East

10:00 am - 2:00 pm

Optional Activities

 

3:00 pm - 4:30 pm

Registration and Greeting

 

4:30 pm - 6:00 pm

Exclusive CXO Keynote/Sponsored Workshop

 

6:00 pm - 7:00 pm

Networking Cocktail Reception

 

6:30 pm - 9:00 pm

VIP Dinner

 

Monday, March 26, 2018 - CIO Digital Transformation Summit - US East

8:00 am - 8:45 am

Registration and Networking Breakfast

 

8:50 am - 9:00 am

Welcome Address and Opening Remarks

 

9:00 am - 9:40 am

Keynote Presentation

Digital Transformation: A Journey Not a Destination

There are many forces that are driving companies to continue to transform how they do business. Technological advances such as IoT, AI, machine learning, virtual reality and augmented reality are creating demanding expectations from customers, employees and boards. Adding to the complexity of CIOs and CISOs is the increasing threats to the security of the data that is at the heart of digital transformation. This keynote presentation will focus on the realities that this transformation will never end and it is critical to implement both the mindset and processes to treat digital transformation as a journey...not a destination.

Takeaways: 

  1. It is critical to realize that digital transformation will never end, but will always be unfolding.
  2. CIOs and CISOs must implement processes to ensure that not only their departments are forward thinking, but that their entire company is aware of what new technologies can bring to bear for customers and employees.
 

9:45 am - 10:20 am

Keynote Presentation

Case Studies in Digital Transformation: Learnings Along the Journey

We will explore key learnings from various industries and verticals on the good, the bad and the ugly of digital transformation. We will have an opportunity to not only be exposed to successful use cases, but also ask the hard questions behind those successes.

Takeaways:

  1. One of the best ways to learn is to hear the stories of success (and failure) from companies similar to yours.
  2. Asking questions of HOW the journey unfolded are just as important as the end result.
 

10:20 am - 10:40 am

Morning Networking Coffee Break

 

10:40 am - 11:05 am

Solutions Spotlight

Deep dives into the latest and greatest technology solutions to today's business problems.

 

11:10 am - 11:35 am

Executive Exchange

 

Think Tank

Designing the Digital Workplace

Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.

Takeaways:

  1. Highly skilled employees will demand a mobile and efficient workplace.  
  2. Keeping these skilled employees fully engaged and passionate about your company is critical to achieving the desired digital transformation.

 

11:15 am - 11:40 am

Executive Exchange

 

Thought Leadership

Machines Are Friends Not Foes: Cognitive Computing Accelerates the Journey

Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing and Augmented Reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.

Takeaways:

  1. New cognitive computing technologies can be unnerving and difficult to trust.
  2. Used properly, cognitive computing technologies such as AI, ML and AR can provide data to humans in such a way to enable us to better prioritize the decisions we must make and make those decisions more effectively.

 

11:40 am - 12:05 pm

Executive Exchange

 

Thought Leadership

Making Your Way Through the Fog of Cloud Computing

What have we learned from a decade of cloud computing? What are the best practices that we should be taking into account as we take the next step on the digital transformation journey? We will discuss the full range of data center to cloud to hybrid cloud to fog and everything in between.

Takeaways:

  1. Cloud computing has effectively been with us for a decade. There are clear learnings in the last ten years that we should leverage as we implement new solutions.
  2. One size does not fit all. Effective solutions can range from a state of the art data center to a hybrid cloud to a fully implemented cloud solution.

 

12:10 pm - 12:35 pm

Executive Exchange

 

Executive Boardroom

Where Are We on Our Journey? Effective Dashboards for Decision Making

How fast are we going? Are we going in the right direction? How much fuel do we have in the tank? These are common questions for those on the move.  Companies on a digital transformation journey need effective dashboards to help them understand the myriad data sources screaming for attention. We will discuss best practices for the various types of dashboards that can be used to make the most important decisions for your company.

Takeaways:

  1. Digital Transformation is providing an increasing amount of data to be understood and analyzed in order to make the right decisions.
  2. Effective dashboards are a key tenet of consuming this onslaught of data.

Executive Boardroom

Going Mobile: Mobility as a Driver of Enterprise Transformation

Mobility has changed everything. Customers expect to engage and consume where and how they want. This power shift from company to customer has put increased pressure on on businesses to change; however, mobility can also be the beacon that drives a company's digital transformation due to its universality in experience and understanding.

Takeaways:

  1. Mobility is changing both how employees and customers think about and interact with a company.
  2. Mobility can also be the overarching driver that enables a CIO to rally an organization to the next step on the digital transformation journey.

 

12:40 pm - 1:30 pm

Networking Luncheon

 

1:35 pm - 2:00 pm

Solutions Spotlight

Deep dives into the latest and greatest technology solutions to today's business problems.

 

2:05 pm - 2:35 pm

Executive Exchange

 

Think Tank

Big Data, Little Data. Secure Data, Lost Data.

If digital transformation is a journey, then data is the fuel that will transport your company from here to there. What data do you have access to? How can you make sense out of the data and thus make decisions from it? How does a company use data to be a disruptor and not a victim? And how do you secure that data to ensure that the digital transformation journey does not end prematurely?

Takeaways:

  1. Digital transformation without constant access to usable and reliable data will be a slow and arduous journey.
  2. Digital transformation exposes increasing amounts of data potentially vulnerable to cyber attacks and must be addressed.

 

2:35 pm - 3:00 pm

Executive Exchange

 

Thought Leadership

Driving Digital Transformation: Proactive Path vs. Reactive Response

Shakespeare wrote that we should be afraid of greatness as "some are born great, some achieve greatness and some have greatness thrust upon them". This is true today as well for CIOs and CISOs. Digital transformation will happen, the only question being will the CIO drive it or will it be thrust upon them. We will discuss how to be a proactive voice in driving your company's digital transformation journey instead of waiting and responding to the voice of others.

Takeaways:

  1. Digital transformation is happening with or without our actions.
  2. The most successful CIOs will drive this transformation from a proactive point of view instead of reacting to internal and external voices.

 

3:00 pm - 3:10 pm

Afternoon Networking Coffee Break

 

3:15 pm - 3:40 pm

Executive Exchange

 

Think Tank

CIO's Got Talent: Finding, Growing & Retaining the Best People

While new technology and solutions can help CIOs make more, faster and better decisions for an organization, nothing will take the place of a highly talented workforce. CIOs need to be great recruiters of talent but even more importantly growing the skills and capabilities of their team providing engaging and challenging opportunities for people. Competitive compensation is important for retaining great talent but so is a work environment where individual growth and development are front of mind and not an after thought.  

Takeaways:

  1. Highly skilled employees want an environment where they can grow their skills and feel appropriately challenged.
  2. Finding the best people, inside and outside of your company, and then providing a path to individual excellence is a key responsibility of CIOs.

 

3:45 pm - 4:10 pm

Executive Exchange

 

Think Tank

Disrupt or Be Disrupted: The Digital Transformation Journey Has No Parking Lots

The seemingly ever expanding cadre of technological tools available to incumbent industry leaders are also available to myriad start-ups. Start-ups are using these new technologies to disrupt industries of all types, changing how customers think about tried and true industries. Disruption is found on every corner and it is critical for CIOs to lead their organizations in a way that make them as nimble as their competitors.

Takeaways:

  1. Technology enables companies, especially start-ups with no legacy infrastructure, to disrupt industries overnight.
  2. CIOs need to lead their companies in ways that disrupt before they are disrupted by others.

 

4:15 pm - 4:40 pm

Executive Exchange

 

Innovation Partners Showcase

A brief, but compelling review of three new innovative technologies supporting digital transformation.

 

4:45 pm - 5:30 pm

Governing Board Executive Visions

CIOs/CISOs as the Consummate Communicator

Digital transformation is changing how you equip your employees and how your company interacts with customers. It is also changing the role of the CIO and CISO to be a business leader and internal sales leader for transformation. CIOs are now responsible for communicating strategies and recommendations to CxOs, boards and key stakeholders within a company. Join us, during lunch, for a passionate panel discussion with your peers as they share how they are successfully communicating internally to accomplish the company's goals.

Takeaways:

  1. CIOs must be great communicators, not only with their teams, but the rest of the organization.
  2. CIOs must learn the best ways to communicate clarity and urgency with boards and CXOs.

 

5:30 pm - 6:30 pm

Networking Cocktail Reception & Demos

 

6:30 pm - 8:00 pm

Networking Dinner

 

Tuesday, March 27, 2018 - CIO Digital Transformation Summit - US East

7:00 am - 8:00 am

Networking Breakfast

 

8:05 am - 8:45 am

Keynote Presentation

CIOs & CISOs: One Foot on the Gas & One Foot on the Brake?

CIOs are facing increasing pressure to guide their companies to rapidly adopt new technologies and solutions to keep their companies competitive in their industry. CISOs are facing increasing pressure to keep their company and its data safe and secure from all threats. Without great vision and cooperation these goals can appear to be at cross purposes.

Takeaways:

  1. CIOs and CISOs are both facing pressures that could seem to be at cross purposes.
  2. CIOs and CISOs must work very closely together to accomplish both their individual organizational goals, but also the overarching company goals to thrive.

 

8:50 am - 9:25 am

Keynote Presentation

The Power of Big Data: Energizing the Customer Experience

Customer intimacy is an imperative for companies who are struggling with increasing commoditization of goods and services and an explosive growth in the channels of engagement. Digital organizations have a head start and have disrupted traditional customer interfaces to gain competitive advantage. As a result, organizations across industries are now exploring ways to energize the customer experience and fill the digital gap. This session will present practical ways in which leaders in digital customer experience are leveraging big data to harvest customer insights, create new business applications and enable digital transformation within sales and marketing.

Takeaways:

  1. Discuss how CIOs and CMOs need to interact to enable effective operating models to monetize on big data.
  2. Discover how new data ingestion techniques and Big Data Lake are used to drive customer intimacy.

Sponsored by:

IBM View details

 
 
 

9:25 am - 9:40 am

Morning Networking Coffee Break

 

9:45 am - 10:10 am

Solutions Spotlight

Deep dives into the latest and greatest technology solutions to today's business problems.

 

10:15 am - 10:40 am

Executive Exchange

 

Think Tank

Shadow IT - Embrace or Eliminate?

Best practice in most enterprises, at least as far as the CIO and CISO goes, is to squash Shadow IT wherever it is encountered. Shadow IT, the argument goes, leads to a world of data and integration problems for the IT department, and significant amounts of unknown and unquantifiable risk for the information security group. A small but vocal minority however is beginning to advocate for Shadow IT as a catalyst of innovation, citing the increases in productivity and creativity by allowing enterprise staff to find their own out of the box solutions to organizational problems. CISOs can allow their organizations to have their cake (Shadow IT) and eat it too (still be secure) by following a few simple steps that allow them to build in security regardless of user activity.

Takeaways:

  1. Shadow IT is not malicious activity; it is simply the line of business user community looking to be efficient and effective.
  2. Embracing Shadow IT does not mean no holds barred and end users need to understand the limit of the boundaries and the reason for their existence.

 

10:45 am - 11:10 am

Executive Exchange

 

Thought Leadership

Planning for a Multi-Cloud Future

The promise of the cloud is almost beyond compare; infinite computing resources, unmatched reliability and uptime, instantaneous service availability, simplistic self-service and provisioning, and the low-low prices of a buy by the drink model. These are the reasons behind the rush to the cloud that we are currently experiencing. However, the wholesale adoption does bring a downside as more and more capability is moved to the cloud, more and more cloud providers are utilized since, and for the most part, each provider offers only a limited suite of services. The multi-cloud environment that creates a new set of challenges that IT leaders need to overcome, notably resiliency, interoperability/integration, and security and compliance through careful planning and the lessons learned from building complex on premise distributed systems.

Takeaways:

  1. As enterprises move to the cloud, multi-cloud environments will increasingly become the norm, not the exception.
  2. Consistent planning and thoughtful architecture will be essential to efficient and effective cloud deployments.

 

11:15 am - 11:40 am

Executive Exchange

 

Think Tank

Diversity in IT

The importance technology plays within an enterprise will only continue to gain momentum as more developers, engineers, and programmers enter the workforce. As these segments continue to grow, so does the diversity of the workforce within the technology field. For a field that is severely constrained by a talent and skills gap, this influx of bodies can only be a good thing. Beyond the basic ability to deliver of identified capabilities a diverse workforce, whether cultural or gender influenced offers a whole that is more than the sum of the parts. Finding ways to drive and increase diversity in IT then should be a key focus for every IT executive.

Takeaways:

  1. Identify the importance behind diversity in technology, opportunities, and capabilities.
  2. Discuss the importance of cultivating diversity at the grass-roots level and building post-secondary programs that drive awareness of and interest in IT.

 

11:45 am - 12:20 pm

Governing Board Executive Visions

CIO as Driver of Digital Disruption

Digital transformation is causing Digital Disruption.  Companies are faced with new competitors using new technologies to change how industries work.  The CIO is in the best position to understand the limitations of legacy systems and processes and the opportunities that come with new technologies and capabilities.  We will discuss in this panel the best practices for CIOs to be the drivers of Digital Disruption for their company.

Takeaways:

  1. CIOs are in the best position to know how new technologies and thought processes can help their company be Digital Disruptors.
  2. Because of this, CIOs should be one of, if not THE, driver of Digital Disruption for their company.

 

12:20 pm - 12:40 pm

Governing Board Summary

Next Steps on the Digital Transformation Journey

Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs where common issues can be addressed and success stories can be shared.

Takeaways:

  1. Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you.
  2. Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers.

 

12:45 pm - 1:45 pm

Grab and Go Luncheon